How Does the Interview Process Work?

At the A24Group, we aim to make your registration as smooth as possible. It is a legal requirement for anyone working in the care sector to undergo an interview to confirm credentials to provide the best possible care.  

To make this quick and convenient, we have simplified the process using modern video technology. Here is a step-by-step guide on how the interview will be done, with 24/7 support available to help you. 

The type of interview you complete depends on your professional registration: 

  • Nurses, Care, and Support Workers: You will complete a one-way video interview. This can be done at any time that suits you - no appointment is necessary. 

  • Locums, AHP's and HCPC Registered Professionals: You will have a scheduled video interview with a specialist interviewer who holds the same HCPC registration. Please contact our support team within the Staffshift app after you have registered to get started.  

A24Group Interviews for Nurses and Care Workers 

This interview takes less than 10 minutes. Our verification process uses industry-specific questions to confirm your credentials, to ensure a seamless experience and the highest standard of patient care.   

What to expect during your Nursing Agency Interview? 

There are no "trick questions." This is a fact-finding process to verify your employment history, clinical skills, training, and work preferences.  

Interview Preparation Checklist 

Before you begin, ensure you have the following ready: 

  1. Photo ID: You must present a valid photo ID (Passport, Biometric Residence Permit, or Driver’s License) during the recording. We cannot proceed without this. 

  2. Technology: ensure you have a stable internet connection, and that your camera and audio are enabled. 

  3. Access: we recommend using the Chrome browser on any laptop or smartphone. If you are using an iPhone, please use Safari. 

  4. Environment: Please find a quiet, well-lit space where you won't be interrupted. 

  5. Pro Tip: You can test the interview link and your set-up first, and once you are confident everything is working and you are comfortable, book the real interview. 

How to Book Your Nurse or Care Worker Interview: 

  1. Register to work with us in Staffshift. 

  2. Check your email: Once you have registered, download the Staffshift app and check your inbox; you will receive an email with your interview link and instructions. 

  3. Direct access and practice interview links: 

What Happens After the Interview? 

  1. Sign the Interview Declaration: Immediately after finishing the video, you must complete the Interview Declaration Form. This form is automatically uploaded to your Staffshift profile and is essential for clearance. 

  2. Evaluation: Your interview will be reviewed by our Quality Assurance team. Once the review has been completed, you will receive an email update about your eligibility for work with all of our nursing and care agencies. 

  3. Complete Your Staffshift Profile: Our smart-tech and dedicated recruiters rely on the accuracy and completeness of your profile to match you with roles that suit your skills and ambitions. Your start date is in your hands - the faster you complete your Staffshift profile, the quicker your opportunities will fly in.  

  4. Tip: regularly check your Compliance Passport - it is your go-to guide for keeping your profile fully compliant and eligible for all available shifts in your area - whether you’re newly registered or already working with us.  

 The sooner your Staffshift profile and interview are complete, the sooner our recruitment team can start finding you placements! 

Have questions? 

We are here to help 24/7;  

How to book your Interview in South Africa? 

For South African Nurses, Care Workers, Locum Doctors and Allied Healthcare Professionals, please contact us on WhatsApp 060 070 29 91 or chat with us in Staffshift to book your interview.