Festive Season 2025 Bank Holiday Deadlines

The festive season is fast approaching, and A24Group is announcing crucial adjustments to the December 2025 pay run dates to ensure our dedicated healthcare professionals are paid promptly during the holiday period. For the upcoming Christmas and New Year bank holiday periods, we have made some changes to our timesheet submission deadline and phone call opening hours.

Revised Pay Run Dates for Christmas 2025 and New Year 2026 Holiday Period

Therefore, please make sure your timesheets arrive at the head office either by post to 92-96 Lind Road, Sutton, SM1 4PL or by email to: wages@a24group.com by the following dates:

Last Regular Deadline before Christmas Period 

The deadline for this pay run is Monday, the 15th of December at 12h00/midday for shifts up to Sunday, the 14th December (To ensure payment on Friday, the 19th December).

Christmas Period

The deadline for this pay run is Friday, the 19th of December at 10h00/10 AM for shifts up to Thursday, the 18th of December (To ensure payment on Wednesday, the 24th of December).

New Year Period

The deadline for this pay run is Monday, the 29th of December at 9h00/ 9 AM for shifts up to Sunday, the 28th of December (To ensure payment on Friday, the 2nd of January). 

Return to Usual Service

The deadline for this pay run is Monday, the 5th of January at 12h00/midday for shifts up to Sunday, the 4th of January (To ensure payment on Friday, the 9th of January). 

Find out more about how the payroll process works and get tips on how to submit your timesheet correctly.

Changes in Phone Line Opening Hours

 Due to upcoming bank holidays (as per above), please note the following changes to our phone line opening hours:

DATE & DAY OPENING HOURS
Monday 22nd December 2025 CLOSED
Tuesday 23rd December 2025 09:00-11:30
Wednesday 24th December 2025 09:00-11:30
Thursday 25th December 2025 CLOSED
Friday 26th December 2025 CLOSED
Monday 29th December 2025 CLOSED
Tuesday 30th December 2025 CLOSED
Wednesday 31st December 2025 09:00-11:30
Thursday 1st January 2026 CLOSED
Friday 2nd January 2026 CLOSED
Monday 5th January 2026 BACK TO NORMAL OPENING HOURS

Our normal phone line opening hours are Monday, Tuesday, Thursday 09:00 to 17:00, Friday 09:00 to 16:00 & closed on Wednesdays. 

Please note that the bank holiday hours and rates can be different for each client. We strongly suggest that you double-check with your consultant to ensure you are aware when you will be paid bank holiday rate. 

Payroll Contact Details

Please submit all completed timesheets to wages@a24group.com. You can request new timesheets from timesheets@a24group.com

For any payroll queries or clarification on this process, please contact our payroll contacts directly: 

Email: mypay@a24group.com  

Call: 0208 661 6901

A24Group Offers UK Healthcare Professionals Market-Leading Rates and Quick Weekly Payments

The A24Group, through its agencies like Ambition24hours and Nursing Services of the UK, is proud to offer some of the highest pay rates for healthcare professionals in the UK. We cover essential roles such as Registered Nurses (RGN/RNLD/RMN), Healthcare Assistants (HCAs), and Carers.  
 
We are deeply committed to ensuring you are valued for the crucial work you do and paid timeously. Staff are strongly encouraged to utilise the user-friendly Pay Rate Calculator available on the relevant agency websites to estimate their potential weekly earnings and understand how their qualification, specialty, and location (England, Scotland, Wales, or Northern Ireland) affect their hourly and shift rates.  
 
Stay compliant and submit your timesheets early to fully enjoy your well-deserved holiday break!